I have so many issues with my feet. Rheumatoid Arthritis, osteoarthritis, Plantar fasciitis, neuropathy, knee & back issues. I can't even walk barefoot anymore. If you have severe foot pain the search for the perfect shoe becomes a mission. Some days, like Thanksgiving when I'm on my feet all day by the end the pain is so bad they feel like they're bleeding & I just want to cry. I've been wearing a pair of Birkenstock's until they're falling apart. I did a lot of research on what to buy & decided on Stegmann but was nervous to buy something I never tried on. So this was my Christmas gift from my hubby. I ordered & anxiously awaiting my new shoes. I never check my email, which may seem a random thing to throw in but I have a point. So I get a phone call from Melissa at Stegmann. She tells me she had emailed me and hadn't gotten a response from me so she was calling to let me know the shoe I ordered was out of stock. I wear a 61/2. After reading reviews I ordered a 7. After speaking with Melissa, I decided to go with a 6 instead of another color or style. I could not believe she called me because she hadn't gotten a response. Most companies have no concept of customer service these days & wouldn't have taken the extra step to call me. This was now just a few days before Christmas so I thought I wouldn't get them until after but I received them on Christmas Eve. We open gifts Christmas morning so that's when I finally got to wear them & OMG!!!! Thanksgiving I was crying by the end, Christmas, again in the kitchen all day, I could not believe the difference!! I never write reviews, but I had to for these. Going with the 6 was the right choice. My feet said ahhhhh when I put them on. My feet & legs were tired by the end of Christmas Day but they didn't feel like they were bleeding, my legs weren't numb, I didn't feel like curling up in the corner & crying myself to death. I was amazed, especially the first day wearing them!! So it's Jan. 4th & my birthday is at the end of the week & I just ordered my second pair. I ordered a pair of the leather today because while I will wear both & will get more in the future, the wool attracts the dog hair like a magnet but is easily brushed off. I can't wait for my second pair to arrive. Pain relief, so cute & great customer service, can't get better than that! I'm a customer for life.
