Manage your returns online: Online Returns Center
Customer Service is located in our US office in Richmond, Virginia. We are open Monday - Friday from 8:30am - 4:30pm Eastern. We are closed most major US holidays, so you may experience a delay in response over weekends or holidays. Email us anytime with account, or order related questions. We will return your email during our normal business hours
Phone: Because we are a small business, we do not have customer phone support available outside of our normal business hours. If you email or message us with your phone number and request us to call you, we will do so as soon as we are able.
Thank you for your understanding and for being our customer!
Or fill out the contact form below to inquire about carrying Stegmann Clogs in your store:
Please refer to style specific sizing and fit information on each product page. Stegmann clogs, shoes and boots have custom fit recommendations for each style and gender.
Our wool clogs are available in US half sizes, while our leather clogs, shoes and boots are available in US whole sizes. We do not use EU sizes and may not be able to make EU based sizing recommendations.